Privacy policy
At Share A Little Frankie, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU GDPR.
1. Who We Are
Share A Little Frankie
Website: https://sharealittlefrankie.co.uk/
Email: info@sharealittlefrankie.co.uk
Data Controller: Share A Little Frankie
2. What Data We Collect
We collect and process the following personal data:
- Identity data (name, email address, phone number)
- Contact details (billing and shipping addresses)
- Transaction data (order history, payment details)
- Technical data (IP address, browser type, time zone, device info)
- Usage data (how you use our site and services)
- Marketing preferences (only if you opt-in)
3. How and Why We Use Your Data
We use your personal data for the following purposes:
- To process and deliver your orders
- To manage payments, returns, and refunds
- To communicate with you regarding your order or account
- To detect and prevent fraud
- To improve our website and customer experience
- To send marketing (only if consent is given)
Our lawful bases for processing include:
- Performance of a contract
- Legal obligation
- Legitimate interests
- Consent (for email marketing)
4. Sharing Your Data
We share your data only with trusted third-party processors such as:
- Payment providers (e.g. Stripe, PayPal)
- Delivery services
- WooCommerce and integrated plugins
- Legal authorities when required
We ensure all third parties comply with GDPR standards and data protection laws.
5. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent (for marketing)
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us at info@sharealittlefrankie.co.uk.
6. Data Retention
We retain your data only as long as necessary for the purposes it was collected, including fulfilling orders, complying with legal obligations, and resolving disputes.
7. Security of Your Data
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or loss. This includes encryption, secure servers, and regular security reviews.
8. Cookies and Tracking Technologies
We use cookies to:
- Maintain your shopping cart
- Understand site usage
- Improve user experience
You can manage cookie preferences in your browser settings. For more detail, see our Cookie Policy.
9. International Transfers
If your data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards (e.g., standard contractual clauses).
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with the “last updated” date.
Last updated: 5/6/2026
Contact Us
If you have any questions or concerns about your privacy, please contact:
Share A Little Frankie